Frequently Asked Questions

General Questions

What is "Cleaning the Scene"?

"Cleaning the Scene" is a professional cleaning service company that specializes in valet trash pickup, dog waste removal, apartment junk removal, yard sanitation, and the installation and maintenance of dog waste stations. We aim to provide hassle-free solutions to keep your environment clean and fresh.

What areas do you service?

We offer services in Hattiesburg, Laurel, Meridian and surrounding neighborhoods. Please contact us for more details on whether we service your area.

What happens if it rains on the day of my service?

If the weather conditions prevent us from completing the service, we’ll notify you and reschedule the appointment for the next available day.

What should I do if I need to cancel or reschedule a service?

If you need to cancel or reschedule a service, please contact us at least 24 hours in advance. We’ll work with you to find a new time that fits your schedule.

How do I contact you to schedule a service?

You can schedule a service by calling us at 601-764-8588, emailing quotes@cleaningthescene.com, or booking directly through our website on our Quote Request page.

Pricing & Payment

How much do your services cost?

Prices vary depending on the service and frequency. We offer competitive rates based on the size of the job and the service frequency. Contact us for a free estimate or to learn more about pricing.

Do you offer discounts?

Yes! We offer discounts for bundles, referrals, and more. Ask one of our team members for more information on any ongoing promotions.

How can I pay for services?

We accept various payment methods, including cash, credit/debit cards, and PayPal. For your convenience, you can also set up auto-pay

Valet Trash Service

What is valet trash pickup?

Valet trash service is a convenient option where we pick up your household trash directly from your doorstep or designated location, typically on a regular schedule. This service is ideal for apartment or condo dwellers who want to avoid taking their trash to the dumpster.

How often do you pick up trash?

Our valet trash service offers flexible pickup options to suit your schedule. We'll work with you to determine the ideal frequency that best meets your needs.

What items can be left for pickup?

We can pick up standard household trash bags and cardboard boxes that have been broken down. Please note that hazardous materials, large furniture, or appliances must be disposed of separately. If you're unsure, feel free to ask!

How do I get started with valet trash service?

Simply reach out to us through our contact page or call us, and we’ll get you set up with a schedule that works for you!

Dog Waste Removal

What is dog waste removal?

Our dog waste removal service involves us picking up dog poop from your yard or designated pet area. This service is ideal for pet owners who want to maintain a clean and sanitary environment.

How often do you provide dog waste removal?

We offer twice a week, weekly, or bi-weekly services to suit your needs. You can choose the frequency based on your dog's habits and your preference.

Do I need to be home for dog waste removal?

No, you don’t need to be home. Our team will access your yard and remove the waste on the scheduled day, even if you’re not around.

Do you dispose of the waste?

Yes, we safely dispose of all waste in compliance with local waste management regulations.

Dog Waste Stations

What are dog waste stations?

A dog waste station is a designated area equipped with waste bags and disposal bins, making it easier for pet owners to clean up after their dogs in public or shared spaces.

Can I have a dog waste station installed at my property?

Yes, we install dog waste stations at apartment complexes, parks, and other locations where pet waste management is needed. Contact us for more details and pricing.

How often do you service the dog waste stations?

We offer maintenance packages for dog waste stations that include regular restocking of waste bags and trash removal. We’ll work with you to determine the right schedule for your needs.

Apartment Junk Removal

What is apartment junk removal?

Our apartment junk removal service helps you declutter your home or apartment. Whether you're moving, downsizing, or simply clearing out unwanted items, we’ll haul away your junk for you.

What types of items can be removed?

We can remove most household items such as furniture, electronics, old appliances, clothing, boxes, and more. We do not remove hazardous materials, chemicals, or certain electronics.

How do I schedule junk removal?

Simply give us a call, or contact us through our website. We’ll arrange a convenient time to come and pick up your items.

Is there a minimum amount of junk for removal?

No, there’s no minimum requirement. Whether you have one item or a whole apartment full of things, we’re happy to help!

Yard Sanitation

What is yard sanitation?

Yard sanitation is a service where we help you maintain a clean and safe outdoor space by picking up pet waste and sanitizing your yard. It’s perfect for those who want a tidy, safe, and pleasant yard environment.

How often should I schedule yard sanitation?

Yard sanitation can be done on a weekly, bi-weekly, or monthly basis depending on your yard's needs. We recommend regular services to keep your yard in top condition.

Do I need to be home for yard sanitation?

No, our team can access your yard and complete the service even if you are not at home. We’ll make sure your yard is left clean and fresh.